Services
Water & Sewer
Water service is now provided by Aqua Ohio. This page explains who handles what.
Heads up: If you're trying to start, stop, or pay for water service, contact Aqua Ohio, not the Village.
Who to call for what
| Issue | Who handles it | Contact |
|---|---|---|
| Water billing, service start/stop, repairs | Aqua Ohio | aquawater.com (Ohio) |
| Storm sewer, street drainage, catch basins | Village Streets Department | Report an issue |
| Sanitary sewer service | Pending verification | Contact village |
Why this changed
In August 2024, the Village entered into an Asset Purchase Agreement with Aqua Ohio to transition the village's water utility. The transition closed in Q1 2025.
For a complete FAQ about the transition, see Utility Transition.